EnCollab Warranty is a standalone warranty management system for automotive networks. It runs on SAP S/4HANA, Odoo, and SAP Public Cloud, and replaces SAP's legacy warranty module for teams that need modern claim workflows, parts return, and recall campaigns.
Warranty and service processes are where customer experience and operational discipline meet. The work needs to move quickly, but claims, parts, and finance still need enough control to protect margin.
What We Focus On
- Warranty claims and approvals.
- Service order and parts workflows.
- Dealer and regional aftersales visibility.
- Margin, recovery, and exception reporting.
Delivery Shape
We clarify the decisions each role needs to make, then align the SAP workflow so claims and service work can move without losing auditability.
Where It Fits
Warranty works with SAP S/4HANA, Odoo, SAP Public Cloud and replaces SAP's standard warranty module. The product gives operating teams a clearer workflow while keeping the system of record stable.
The important boundary is ownership. We define which decisions belong in the core ERP, which belong in extensions or integrations, and how support teams keep the model clear after delivery.