August 2023

Revolutionizing Dealer Operations: Building a SAP UI5 Dealer Portal for Hino

Encollab's collaboration with Hino yielded a highly successful SAP UI5 Dealer Portal that revolutionized dealer operations.


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Revolutionizing Dealer Operations: Building a SAP UI5 Dealer Portal for Hino

Empowering Dealerships through Seamless Integration with SAP UI5

Hino faced the challenge of managing diverse operations across their dealer network, leading to inefficiencies, data silos, and inconsistent user experiences. Encollab's solution centered on creating a Dealer Portal using SAP UI5, a cutting-edge web framework that facilitated seamless integration with Hino's existing systems. The portal served as a single access point for critical data, including inventory levels, sales metrics, and service schedules. With a responsive UI5 interface, dealerships experienced intuitive navigation and reduced training demands.

Key Achievements:

  • Unified Data Access: The integration of disparate systems into the Dealer Portal eliminated data redundancies, ensuring consistent and accurate information throughout the network.
  • Intuitive User Interface: The SAP UI5-powered interface enabled dealers to perform tasks effortlessly, resulting in improved operational efficiency and user satisfaction.
  • Real-time Insights: Dealerships gained real-time access to sales and inventory data, enabling better decision-making and enhanced customer service.

Elevating Customer Engagement through SAP UI5 Integration

Effective customer engagement is pivotal in the automotive industry. Encollab's Dealer Portal addressed this need by incorporating features that enhanced customer interactions and streamlined communication between dealerships and clients. Leveraging SAP UI5's capabilities, the portal seamlessly integrated customer relationship management (CRM) tools, empowering dealerships to manage inquiries, service requests, and sales interactions effectively. The portal's functionality facilitated direct communication, fostering a more personalized and satisfying customer journey.

Key Achievements:

  • Personalized Interactions: The integration of CRM data allowed dealerships to tailor their interactions, resulting in heightened customer satisfaction and loyalty.
  • Efficient Issue Resolution: Customers could conveniently schedule service appointments, report issues, and track their status via the portal, leading to quicker response times and enhanced service quality.
  • Transparent Communication: Direct messaging between customers and dealers reduced misunderstandings, enhancing trust and transparency in customer-dealer interactions.

Driving Business Growth with SAP UI5 Analytics

Encollab's collaboration with Hino extended beyond operational and customer engagement enhancements. The Dealer Portal was engineered to serve as a hub for data-driven insights, facilitating strategic decision-making. Leveraging the analytical capabilities of SAP UI5, dealerships gained the ability to analyze historical sales data, market trends, and customer preferences. This data-driven approach empowered dealerships to anticipate demand, optimize inventory, and refine marketing strategies for targeted success.

Key Achievements:

  • Informed Decision-making: Dealerships could make informed decisions based on comprehensive data insights, influencing inventory management, marketing strategies, and expansion plans.
  • Competitive Edge: The capability to analyze market trends and customer preferences provided Hino's dealerships with a competitive advantage, allowing them to swiftly adapt to market changes.
  • Performance Monitoring: The portal offered tools to monitor sales performance, customer engagement, and service efficiency, enabling dealerships to set goals and track progress effectively.


Don’t take our word for it.
See what our past clients say.


Encollab's SAP solutions boosted our efficiency overnight. Their expert team seamlessly integrated our systems, revolutionizing our workflow. A game-changer for our business!

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John Carter

“True Catalyst”

Their SAP expertise transformed our operations, from logistics to sales. We're now more agile and competitive than ever. Encollab's SAP integration brought order to our chaos.  A true catalyst for growth.

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Will Spark

“Reliable Partner”

Efficiency soared with Encollab's SAP services. Our materials management is now streamlined, leading to cost savings and optimized processes. A reliable partner for success.

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Sam Parker
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